Terms & Conditions
Effective Date: September 15, 2024
Welcome to Dykeall Ellis Jamaica Tours. By booking any tour or transportation service with us, you agree to the following Terms and Conditions. Please read them carefully before making any bookings.
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1. General Terms
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These Terms and Conditions govern all services provided by Dykeall Ellis Jamaica Tours, including but not limited to tours, transportation, and related services.
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By making a booking with Dykeall Ellis Jamaica Tours, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.
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2. Tour Limits and Scheduling
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A maximum of three (3) tours per day are allowed for each client.
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Bookings are subject to availability, and Dykeall Ellis Jamaica Tours reserves the right to confirm or deny tour availability based on the schedule for the day.
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3. Booking and Payment Policy
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All tours and transportation services must be paid for 50% of total price, with 50% paid in cash at a later date.
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Failure to complete payment at the time of booking will result in the cancellation of the requested tour(s), and no confirmation will be provided.
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Payments can be made via [insert payment methods here], and confirmation of your booking will only be issued once the payment is successfully processed.
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By booking with Dykeall Ellis Jamaica Tours, you agree to provide personal information necessary to process the booking, including but not limited to your name, email address, phone number, mailing address, and billing details
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4. Transportation and Pickup Conditions
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If multiple tours are booked in different regions of Jamaica, the transportation fee from the pickup location will be calculated based on the region with the highest transportation cost.
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Clients are responsible for ensuring that the correct pickup location and transportation option are selected at the time of booking.
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5. Cancellation and Refund Policy
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Cancellations made at least 48 hours before the scheduled pickup time will be eligible for a partial refund. However, 25% of the booking fee will be retained as an administrative charge.
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No refunds will be issued for cancellations made less than 48 hours before the scheduled pickup time.
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No-shows will not receive any refunds, and the full booking fee will be forfeited.
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Cancellations must be made in writing via email to dykeallellisjamaicatours@gmail.com, and refunds (if applicable) will be processed within 7 days.
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6. Changes to Bookings
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Requests to change booking dates or times must be made in writing at least [insert number of days] days in advance and are subject to availability.
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Any changes to the pickup location or tour itinerary may result in additional transportation costs, depending on the location and tour selected.
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7. Liability Disclaimer
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Dykeall Ellis Jamaica Tours is not liable for any personal injury, death, damage, or loss of property sustained during a tour, whether occurring in transit (in vehicles) or during any part of the excursion.
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Clients participate in tours and activities at their own risk, and Dykeall Ellis Jamaica Tours assumes no responsibility for any injuries, fatalities, or damages arising from accidents, equipment failure, natural disasters, or other unforeseeable events.
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Lost, stolen, or damaged items during the tour or transportation are not the responsibility of Dykeall Ellis Jamaica Tours.
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Dykeall Ellis Jamaica Tours is not liable for any additional costs incurred by guests during their trip, including but not limited to medical expenses, emergency hospital visits, or any other unforeseen costs. Guests are encouraged to obtain their own travel and medical insurance for coverage during the trip.
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8. Travel and Health Requirements
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It is the responsibility of the client to ensure they meet all travel, health, and fitness requirements for the selected tours, particularly for tours involving strenuous physical activities.
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9. Governing Law
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These Terms and Conditions shall be governed by and construed in accordance with the laws of Jamaica.
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Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Jamaica.
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10. Changes to Terms & Conditions
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Dykeall Ellis Jamaica Tours reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website and will take effect immediately upon posting.
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For any questions regarding these Terms and Conditions, please contact us dykeallellisjamaicatours@gmail.com.